Services

Photo of a laptop for virtual library services


Welcome to the Library. What connections may we help you make today?

Virtual Programs and Services

Story Time on The Friends of the Highland Park Library’s Facebook Page

  • Baby Bounce each Thursday at 2:00 p.m. - This story time is designed for babies and to help parents incorporate early childhood literacy practices at home.  
  • Pawsome Tales each Friday at 10:00 a.m. - This story time is designed for all ages. Read stories, sing, and follow along with Miss Laura.

Videos

Services

  • Downloadable materials - books, audiobooks, magazines, movies, newspapers, and more
  • Book Coach form for receiving personalized eBook and eAudiobook reading recommendations
  • Online learning resources, including The Great Courses Library Collection
  • Databases for research and homework help
  • Online Borrower Registration to complete your library card application in advance. Please know your temporary account will not be active until Library staff issues you a permanent library card number and PIN by phone. Simply call 214-559-9400, Tuesday - Saturday from 9:30 a.m. to 5:30 p.m., to complete the registration process and start accessing digital Library services.
  • Online Chat Service for assistance from Library staff, available from 2:30 to 5:30 p.m. Tuesday - Saturday
  • Contact Library staff by phone at 214-559-9400 or email at hplibrary@hplibrary.info Tuesday - Saturday from 9:30 a.m. to 5:30 p.m

Curbside and Circulation Desk Pick Up Service

There are two ways for Library patrons to pick up requested Library materials. The first is curbside service for patrons to check out and pick up physical materials at the Library’s Saint Johns Drive entrance, Tuesday through Saturday from 10:00 a.m. to 5:00 p.m. The second is for Library material placed on hold to be picked up at the Circulation Desk, Thursday through Saturday from 10:00 a.m. to 5:00 p.m.

The extension of curbside service to include limited hours for items held for pick up at the Circulation Desk is the second phase of the Library’s gradual reopening. Specific instructions for how to utilize these services are available online. 

The Library’s main physical space will not be open to the public during Curbside or Circulation Desk pick up. Once a date is decided for reopening the main physical space, the Library will send out communications through numerous channels to inform the community. Thank you for your patience and understanding. Please email the Library or sign up online (select Library News and Services) to be added to our subscriber list to receive email updates from the Library.  

The Library’s book drop is open for returns.

Additional Information and How to Get a Library Card

During the Library’s temporary closure, Highland Park Library staff will be available, Tuesday - Saturday from 9:30 a.m. to 5:30 p.m., to issue library cards for Highland Park residents, assist patrons with their information needs, answer questions about library cards, and offer consultations on accessing digital services.

Please reach out to Library staff in the following ways:

  • By email, hplibrary@hplibrary.info or the Ask a Librarian Service available on the Library’s website
  • By phone, 214-559-9400; if prompted to leave a message, please know messages will be checked regularly
  • By Live Chat on the Library’s Home Page or Welcome Page, Tuesdays - Saturdays from 2:30 - 5:30 p.m.

You can find more information and the User Guides for digital services on the Library’s eBooks & More web page. Short video tutorials on how to set up your account and get started for each of these services can be found on the Library’s Databases web page by clicking the blue "Tutorials" tab on the right side of the screen, and choosing "Library Services" to access the specific tutorials.

The Highland Park Library faithfully serves as the community’s Connection to Lifelong Learning. Let us connect you to information to grow your interests, knowledge, and creativity. Learn a new skill, study, find a new favorite read, download a classic title, and more. The connections are endless.