How does WaterSmart know when to notify me?
Communications Settings in your Customer Portal. Leak alerts are sent based on parameters set by the water utility to customers with email addresses on file.

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1. What is WaterSmart?
2. Why is the Town offering access to WaterSmart?
3. How does WaterSmart know specific information about my location?
4. I don’t have an email address or access to the Internet. How can I update my profile?
5. Can I pay my bill through WaterSmart?
6. How can I receive WaterSmart notifications?
7. How does WaterSmart know when to notify me?
8. Is the data real-time?
9. Does the hourly information match the amount on my bill?
10. I received a notice saying I may have a leak, but I can’t find the leak, what should I do?
11. How can WaterSmart help me find a leak after I receive a leak notification?
12. I see usage at a time I wasn’t home. What’s happening?
13. Why is my use is higher than I expected.