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                                       Welcome to the Alarm Page


Do you need to register your alarm? korganizer-icon.png

The Town of Highland Park requires that residents and businesses within the town limits of Highland Park register their alarm.  The fee is $48 annually, which is billed $4 monthly through Utility Billing.  If you have never registered your alarm please do so here.  If you wish to renew your registration, no action is needed on your part.  Your alarm registration will automatically renew through utility billing.
Do you need to sign up for RESIDENTIAL Direct Alarm Monitoring? home-icon.png

The Highland Park Department of Public Safety offers direct alarm monitoring, which bypasses the need for a separate monitoring center and speeds up response time in case of an activation. The fees are $28 for alarm signal monitoring by landline telephone, $35 for cellular line service, or $35 for a cellular line with landline service as backup.

All alarm fees are conveniently billed through utilities. 
Sign up for service. 
Do you need to sign up for COMMERCIAL Direct Alarm Monitoring? 
store-icon.png
The Highland Park Department of Public Safety offers direct alarm monitoring, which bypasses the need for a separate monitoring center and speeds up response time in case of an activation. The fees are $28 for alarm signal monitoring by landline telephone, $35 for cellular line service, or $35 for a cellular line with landline service as backup.

All alarm fees are conveniently billed through utilities. 
Sign up for service
Do you need to order a yard sign and window decals?   YardSignForWebPage.png
Every Direct Alarm subscriber is eligible for one yard sign, and four reusable window decals upon signup. An additional sign and four decals are available every two years thereafter, upon request.
Request a sign and decals.

Do you need to update your emergency contact information? phone-icon.png
It is important to keep the Town updated with valid emails, phone numbers, and emergency contacts. This ensures we can contact someone quickly in the event of an alarm.
Please update your information.

Do you need to cancel your alarm services? delete-file-icon.png
If you are moving, or need to cancel your alarm services for any reason, please complete a 
Direct Monitoring Disconnect Form. This way we can discontinue billing, and arrange to pick up any signs.

Have your forgotten your disregard code? Document-help-icon.png
Your disregard code is a word, numbers, or combination of both. You chose this when you applied for Direct Alarm Services. This code is necessary to inquire about your account, update your account, cancel your services, or to have police/fire/EMS canceled in the event of a false alarm. If you have forgotten your code, you can change it 
here.

What are the charges for false alarms? Police-Officer-icon.png
Fire, Environmental, and Panic alarms are not counted toward false alarms. An alarm which is canceled and an officer does not respond to the alarm site, does not count as a false alarm. All false alarm fees are billed through utilities. 

  • 1st, 2nd, 3rd, 4th, and 5th invalid Police responses - FREE
  • 6th and additional invalid Police responses in a 12-month period - $50 each

Learn more about false alarm prevention

Download Forms checklist-icon.png
All forms are also available as a PDF download. You may complete the application and submit in person, or by mail to:

Highland Park Alarm Services
4700 Drexel Drive
Highland Park, TX 75205

You may also 
email these forms. 

Alarm Registration
Residential Direct Alarm Monitoring Application
Commercial Direct Alarm Monitoring Application
Direct Alarm Monitoring Disconnection Request
Disregard Code Update
Change of Information
Yard Sign Request Form


Other Resources

Town Ordinance - Installation and Use of Burglar and Fire Alarm Systems